I hate talking on the phone.
Growing up in a world where my communication skills were honed by the written word–something that we have in common with the generation just before telephones–I’m often unsure of what to do or proper protocol in formal phone calls, especially with adults who don’t think twice about it. So having to read from a script I wrote myself was challenging for me and my social anxiety, though the task itself is obviously extraordinarily simple. But busy work like cold calling is integral to a multi-faceted organization like the NAACP, and it was at least informative to see how day to day operations like that work.

-Rosie